Help Center
Frequently Asked Questions
Answers to common questions about how LAW119 works, how platform information is presented, and where to find pricing and policy details.
Platform Basics
Is LAW119 a law firm?
No. LAW119 is a legal technology platform. It is not a law firm, does not represent clients, and does not provide legal advice.
Pricing
Does it cost clients money to post a matter?
Posting a matter is free for clients. Attorneys pay platform fees for access to response tools and related workflow features. See the attorney terms for current platform pricing details.
Audience: Clients
Privacy & Security
How does LAW119 handle personal information?
LAW119 uses security controls for stored and transmitted data and provides the privacy workflows described in the Privacy Policy. You may request access, export, correction, or deletion of eligible personal information through the public Privacy Request Center, including if you can no longer sign in.
Attorney Information
Does LAW119 verify attorney license information?
LAW119 may verify attorney-submitted bar information during registration verification and may associate or show links to applicable official public bar records on participating attorney profiles. Any information shown on the platform is informational only and does not guarantee competence or outcomes.
Audience: Clients
Which matters can attorneys respond to at launch?
LAW119 is launching in New York first. Attorneys are responsible for practicing only where they are authorized to do so, and the launch workflow currently focuses on New York matters and participating attorneys.
Audience: Attorneys
Problems & Support
What if I have a problem with an attorney interaction on the platform?
You can use the platform's problem-report or support workflow to report the issue. LAW119 addresses platform-policy issues, but the platform does not assume the attorney's professional obligations or guarantee a legal result.
Audience: Clients
Still have questions?
Visit the support center to submit a ticket, or use the contact form.
We typically respond within 1–2 business days.