Terms of Service

Last updated: April 2026

Law119 is a technology platform (SaaS) providing legal services matching, communication tools, and payment infrastructure. It is NOT a law firm, NOT a referral agency, and does NOT provide legal advice.

1. Platform Nature

Law119 is a technology platform (SaaS). It is not a law firm, not a legal referral agency, does not provide legal advice, does not participate in case representation, and does not represent any party. The platform provides the following tools: case posting system, attorney quoting and communication system, identity verification and license validation tools, electronic engagement letter generator, and third-party payment processing interface.

Attorneys practice independently through the platform. Clients choose their own attorneys. The platform makes no guarantee or promise regarding legal outcomes. The formal attorney-client relationship is established by the Engagement Letter signed by both parties; the platform is not a party to that agreement.

2. User Obligations

Users must comply with all applicable laws. The following are prohibited: posting illegal requests or false materials; harassing other users; inducing or attempting off-platform transactions; circumventing the platform payment system or privately exchanging funds; falsifying credentials, licenses, or identity information; interfering with platform operations or security mechanisms in any way.

3. Content Moderation

The platform may issue warnings, restrict communications, close conversations, suspend accounts, or permanently ban users based on reports, automated rule engines, or manual review. The platform reserves the right to final review of all content, but does not guarantee review timeliness.

4. Platform Liability

The platform does not guarantee case outcomes, does not guarantee attorney acceptance or success, does not bear joint liability for attorney practice, and is not responsible for losses arising from attorney service quality. Attorneys are independent practitioners who bear full legal responsibility for their own professional conduct.

5. Dispute Resolution (Between Users)

When disputes arise between users (clients and attorneys), users may file complaints through the platform dispute ticket system. The platform provides process coordination and rule review, but does not replace judicial or bar regulatory remedies. Platform coordination results are non-binding and advisory only.

6. Platform Technology Service Fee

The platform charges a Platform Technology Service Fee as follows:

  • The fee rate is 5% of the contract amount per transaction (rate may be adjusted with 30 days advance notice);
  • This is a technology service fee, paid by the client, covering payment processing, escrow management, information security, and dispute coordination infrastructure costs;
  • This fee is not attorney fee splitting — it is not paid by the attorney and does not affect the attorney's quoted price;
  • Attorneys may also subscribe to membership services (monthly/annual) as an additional platform revenue source.

7. Payment Processing & Money Flow

All transactions are processed by Stripe (a PCI-DSS Level 1 certified payment processor). The payment flow is as follows:

  1. Client pays via Stripe (credit/debit card);
  2. Funds go directly to the attorney's Stripe Connect sub-account (held by Stripe, not the platform's bank account);
  3. The platform collects its technology service fee via Stripe's Application Fee mechanism, deducted automatically at payment time;
  4. Based on milestone completion, funds transfer from the Stripe sub-account to the attorney's bank account;
  5. The platform never holds or custodies client funds, creating no fiduciary duty.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The platform's total liability cap is the total Platform Technology Service Fees actually paid by the user in the 12 months preceding the claim event;
  • The platform is not liable for any indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or loss of goodwill, regardless of foreseeability;
  • The platform is not liable for damages arising from attorney service quality, malpractice, or attorney-client relationships.

9. Mandatory Arbitration

PLEASE READ CAREFULLY — This clause affects how disputes are resolved

Except as provided in Section 10, any dispute, claim, or controversy between you and Law119 arising from these Terms or the platform services — including tort, consumer protection, privacy, and other statutory claims — must be resolved through binding individual arbitration, not through court litigation.

  • Arbitration Rules: JAMS Streamlined Arbitration Rules & Procedures (or AAA Consumer Arbitration Rules);
  • Venue: Delaware (may be conducted in writing or by video by mutual agreement);
  • Language: English is the official arbitration language;
  • Small Claims Exception: Either party may elect to file in small claims court if the dispute amount qualifies;
  • Fees: The platform covers the arbitration institution filing fee. Each party bears its own attorney fees. If the arbitrator determines a claim is frivolous, the losing party must pay the prevailing party's reasonable attorney fees.

10. Class Action Waiver

IMPORTANT RIGHTS WAIVER

You expressly waive your right to participate in any class action, class arbitration, private attorney general action, or any other representative proceeding against Law119.

All disputes must be brought in your individual capacity only and may not be consolidated with other users' claims. If the arbitration tribunal cannot enforce this class action waiver, the dispute shall be submitted to a court of competent jurisdiction (not arbitration), adjudicated on an individual basis.

11. Governing Law & Language

These Terms of Service are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Both English and Chinese versions are published on this page; in the event of any inconsistency, the English version shall prevail. These Terms become effective upon your first use of the platform, and continued use constitutes acceptance of all subsequent amendments.

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