Terms of Service

1. Platform Nature

LAW119 is a technology platform (SaaS). It is not a law firm, not an attorney recommendation or matching agency, does not provide legal advice, does not participate in matter representation, and does not represent any party. The platform provides tools for matter posting, attorney proposals, communication workflows, identity checks or verification, license-support checks, profile management, and engagement workflow coordination.

LAW119 operates as a neutral bulletin board and self-directed marketplace. It does not match, assign, recommend, or vouch for any attorney, does not analyze a user's legal matter to choose counsel, and does not charge any attorney based on a specific client selection, engagement, or outcome. Under applicable professional-conduct rules, LAW119 is not an attorney recommendation or matching service.

Attorneys practice independently through the platform. Clients choose their own attorneys. The platform makes no guarantee or promise regarding legal outcomes. Any attorney-client relationship arises directly between the client and attorney under applicable law and their own communications and agreement; LAW119 is not a party to that relationship.

Under LAW119's workflow, attorneys respond in writing first and clients control when direct contact begins. LAW119 does not publish attorney ratings, reviews, or rankings and does not recommend one attorney over another.

Matters are shown only to eligible attorneys using neutral, disclosed criteria such as practice area, jurisdiction or geography, language coverage, registration-check status, timing, and platform workflow status. Amount paid, advertising purchases, or potential legal fees do not influence visibility, notifications, or response order.

Any attorney-client engagement agreement must be supplied and controlled by the attorney. LAW119 does not draft, review, approve, recommend, or electronically sign that agreement. The attorney and client use their own signing method outside LAW119; the platform may only store an attorney-uploaded signed copy or record the client's acknowledgment of receipt.

Attorney responses appear in a neutral, chronological default order. A client may personally reorder the client’s own view, including by date or attorney-provided fee estimate; this does not change placement for anyone else and is not a LAW119 ranking or recommendation. Before selection, the client can see the responding attorney’s professional identity, firm information when supplied, and available registration-check details or official-record link.

2. Eligibility and User Obligations

The platform is intended for adults who can lawfully use the service and enter binding agreements. You must be at least 18 years old to create your own LAW119 account and use the platform for your own matter, unless a parent, guardian, or other legally authorized adult is using the platform on behalf of a minor or dependent.

Users must comply with all applicable laws. The following are prohibited: posting illegal requests or false materials; harassing other users; falsifying credentials, licenses, or identity information; attempting to evade safety, verification, or moderation controls; or interfering with platform operations or security mechanisms in any way.

Users should not include privileged, confidential, or unnecessarily highly sensitive personal information in initial matter postings. Matter details may be shown to participating attorneys so they can decide whether to respond, but direct client identity and contact details are generally withheld until the client chooses whom to contact or engage. LAW119 does not guarantee that any attorney will respond to or accept any matter.

Before submission, the client will receive a prominent sharing disclosure and must expressly consent to showing anonymized matter information to multiple attorneys who satisfy neutral eligibility criteria. LAW119 shares identity and direct contact details only after the client selects an attorney and both sides confirm the consultation.

Initial matter descriptions are screened and shared only as privacy-protected summaries with eligible attorneys. If the client chooses one attorney, the client must separately authorize an encrypted conflict-check disclosure containing only the client’s legal name, known adverse parties, and optional related people or organizations. That disclosure is available only to the selected attorney, is kept out of chat, and must exist before either side can confirm a consultation. Social Security numbers, account numbers, passwords, medical records, and unrelated facts must not be submitted in that disclosure.

3. Content Moderation

The platform may issue warnings, restrict communications, suspend accounts, or permanently ban users based on reports, automated rule engines, or manual checks. LAW119 does not routinely monitor substantive attorney-client message content. Platform personnel generally access metadata and may access specific message or attachment content only when reasonably necessary for abuse prevention, fraud investigation, technical support, problem-report or support handling, security, or legal compliance.

4. Platform Liability

The platform does not guarantee matter outcomes, does not guarantee attorney acceptance or success, does not bear joint liability for attorney practice, and is not responsible for losses arising from attorney service quality. Attorneys are independent practitioners who bear full legal responsibility for their own professional conduct.

5. Platform Follow-Up and Support

When attorney-client communication, scope, privacy, or workflow issues arise, users may submit a problem report through the platform for LAW119 follow-up. Separate support requests are used for account, billing, technical, or platform-help questions. LAW119 may provide process coordination and platform rule checks, but these steps do not replace judicial remedies, bar-regulatory processes, or other formal legal remedies. LAW119 follow-up outcomes are non-binding and advisory only.

6. Attorney Subscription and Platform Fees

Participating attorneys may pay disclosed LAW119 subscription or platform-access fees.

• Any LAW119 fee will be disclosed separately from the attorney's own legal fees.
• LAW119 does not take a percentage of attorney-client legal fees, does not receive a share of the attorney's representation fee, and does not charge commissions, success fees, or per-matter fees tied to client selection, engagement, outcome, or attorney payment.
• Any LAW119 charges are independent of whether an attorney is ultimately retained or what legal fee the attorney charges the client.
• When an attorney affirmatively selects a monthly or annual paid plan after the trial, the subscription automatically renews for the selected billing period until canceled. Before payment, checkout will display the then-current price, billing frequency, and applicable taxes.
• An attorney may cancel through the LAW119 billing portal before the next renewal date. After cancellation, paid access ordinarily continues through the end of the current paid period. Except where required by law or expressly promised by LAW119, paid charges are not prorated or refunded.
• If payment fails, LAW119 may retry the charge, notify the account holder, and restrict paid features after a reasonable opportunity to cure. Material price changes will be communicated before a future renewal and will not alter a period already paid.

7. No Custody of Client Funds

Attorney-client legal fees, retainers, trust funds, invoices, and refunds are always handled directly between attorney and client outside LAW119.

• LAW119 does not act as escrow, trust-account custodian, or payment intermediary for attorney-client legal fees.
• LAW119 does not hold or custody client funds.
• LAW119 does not collect legal fees, provide legal-fee milestone billing or payment tracking, pay attorneys, issue client legal-fee refunds, or transfer or split attorney-client funds. Any service-stage labels are nonfinancial workflow tools only.
• Participating attorneys remain independently responsible for their own professional and trust-account obligations.

7B. Accounts, User Content, and Platform Rights

You are responsible for safeguarding your account credentials and for activity conducted through your account. You retain ownership of content you submit. You grant LAW119 a limited, nonexclusive license to host, store, reproduce, format, translate when enabled, display, and transmit that content only as reasonably necessary to operate, secure, and improve the platform, fulfill your requests, and comply with law. You represent that you have the right to submit the content and that doing so does not violate law or another person's rights.

LAW119 and its licensors retain all rights in the platform software, branding, design, and LAW119-created content. Subject to these Terms, LAW119 grants you a limited, revocable, nontransferable right to use the platform for its intended purpose. You may not scrape, copy, reverse engineer, resell, or misuse the platform except as permitted by law or in writing by LAW119.

7C. Availability, Suspension, and Disclaimers

LAW119 may maintain, modify, suspend, or discontinue platform features and may suspend or terminate accounts for material violations, security risks, nonpayment, unlawful conduct, or conduct that threatens users or platform integrity. Where reasonably practicable, LAW119 will provide notice and an opportunity to cure before a non-emergency suspension. Users may close their accounts through available account settings or support.

To the maximum extent permitted by law, the platform is provided on an "as is" and "as available" basis. LAW119 does not promise uninterrupted availability, error-free operation, a particular number or quality of matters or attorney responses, or that any information supplied by another user is accurate. Rights that cannot lawfully be excluded remain unaffected.

7A. Live Consultation Links and Third-Party Video Services

Users may propose, confirm, reschedule, or cancel a consultation time through LAW119 and download a calendar file; the attorney may add Zoom, Webex, Teams, phone, or office meeting details. These features are coordination tools only. Scheduling or attending a consultation does not itself create an attorney-client relationship. LAW119 may store, display, and open third-party meeting links for workflow convenience, but LAW119 does not host, monitor, or record the audio or video of a third-party meeting.

• A time is confirmed only when the other participant selects a proposal. The attorney remains responsible for conflicts review and must separately agree to undertake any representation.
• Any recording feature is controlled by the external meeting provider or the meeting participants, not by LAW119.
• Users are solely responsible for understanding and complying with any notice, consent, privacy, and recording laws or professional obligations that apply to the meeting.
• LAW119 may retain limited platform workflow records, such as when a meeting link was added, updated, or opened, but not the live meeting media itself.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• The platform's total liability cap is the total amount actually paid by the claimant to LAW119 in the 12 months preceding the claim event;
• The platform is not liable for any indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or loss of goodwill, regardless of foreseeability;
• The platform is not liable for damages arising from attorney service quality, malpractice, or attorney-client relationships.

9. New York Dispute Resolution and Venue

Any dispute, claim, or controversy arising out of or relating to these Terms or the LAW119 platform services should first be addressed through a good-faith effort to resolve the matter directly.

If the dispute is not resolved that way, then unless applicable law requires otherwise, it must be brought exclusively in the state or federal courts located in Queens County, New York.

If the amount in dispute qualifies for small claims court, either party may choose to bring the claim there instead.

10. Changes, Governing Law, and General Terms

These Terms are governed by New York law, without regard to conflict-of-law principles. The English, Chinese, and Spanish versions are published for accessibility; if they conflict, the English version controls. LAW119 may update these Terms. Material changes will be identified by a new version date and communicated by email or a prominent platform notice before they take effect. Where a change materially affects user rights, payment obligations, or the attorney-platform relationship, LAW119 will require renewed affirmative acceptance before continued use of the affected workflow.

These Terms, the Privacy Policy, and the applicable Attorney Terms or Client Terms that you affirmatively accept are incorporated into one agreement governing your use of the platform. Together, they constitute the entire agreement about the platform and replace prior platform terms on the same subject. If any provision is unenforceable, the remainder remains effective. A failure to enforce a provision is not a waiver. You may not assign your account or these Terms without LAW119's written consent; LAW119 may assign them as part of a merger, financing, reorganization, or transfer of the platform business, subject to applicable law and notice obligations.

11. Privacy & Contact

LAW119's handling of personal information is governed by the Privacy Policy, which is incorporated into these terms by reference.

Questions about these terms may be directed to LAW119 Technologies, Inc., 34-36 Union Street, Suite 205, Flushing, NY 11354-6404; email legal@law119.com; or the contact form.