Privacy Policy

1. Information We Collect

We collect the following categories of information when you use our platform:

LAW119 is a technology platform and not a law firm. Information submitted to LAW119 before you engage a lawyer through the platform is governed by this Privacy Policy. It is not automatically protected by attorney-client privilege merely because it is submitted through the platform.

• Account Information: Name, email address, phone number, and login credentials provided during registration.
• Matter Information: Matter category, state, zip code, description, urgency, and contact details you submit. You may browse legal matter categories before signing in, but a client account is required before entering the live matter form or submitting a case.
• Attorney Credentials: Bar license number, licensed state or states, practice areas, language capabilities, and identity verification documents, for attorney users only.
• Communication Records: Initial messages, attorney-response summaries, consultation confirmations, attorney-agreement signature records, support requests, problem reports, and related files or records submitted through the platform.
• Consultation Scheduling Records: Proposed and confirmed dates and times, timezones, rescheduling, cancellation reasons, reminder status, attorney-provided meeting method or link, and related workflow audit events.
• Usage Data: Page views, feature usage, device type, IP address, and other log data.
• Mobile and Notification Data: When you use the mobile app or enable push, we process push tokens, device and app platform, app version, notification preferences, and notification delivery, delay, failure, or status data.
• Engagement Agreement Records: Attorney-uploaded agreement copies, copies signed outside the platform, and upload, receipt, and workflow-status metadata.
• Delivery and Suppression Data: Email and push delivery, bounce, complaint, failure, unsubscribe, and suppression data.
• Matter Draft Records: Unsubmitted matter information a signed-in client saves or that is auto-saved. Server-side drafts are encrypted and ordinarily deleted 30 days after the last save; a temporary fallback copy may also remain in the current browser.
• Cookies, Session Data, and Local Browser Storage: Authentication or session cookies, language preferences, session storage, and local storage used to keep you signed in, secure workflows, and retain a temporary draft fallback in the current browser.
• Third-Party Service Data: Information needed to support secure sign-in and storage, optional Google or Apple sign-in when enabled, email and mobile push delivery, Stripe platform-subscription billing or identity verification, and an optional, clearly labeled machine-translated preview of a privacy-protected matter summary when the client expressly consents.
• Billing Information: Processed directly by our third-party billing processor for LAW119 attorney subscription or platform-access fees. We do not store complete credit card numbers.

LAW119 is a general-audience service and is not directed to children under 13. Client accounts are intended for adults, or for legally authorized adults acting on behalf of a minor or dependent. If we learn that we collected personal information directly from a child under 13 without appropriate authorization, we may limit or delete that information and close the related account.

Conflict-Check Disclosure: After a client chooses one attorney, the client may separately authorize LAW119 to encrypt and disclose to that selected attorney the client's legal name, known adverse parties, and optional related people or organizations solely for a conflict check. The disclosure is not placed in chat. Do not submit Social Security numbers, account numbers, passwords, medical records, or unrelated facts in this field.

2. How We Use Information

• Provide core platform services: enable matter posting, attorney responses, communications, consultation coordination, and attorney-supplied agreement workflows.
• Identity and license checks: compare attorney-submitted bar information and LAW119-selected or attorney-provided official bar-record links with relevant public bar or licensing sources when available.
• Platform safety and risk management: detect fraud, harassment, and policy violations.
• Platform operations, support-request and problem-report handling, and legal compliance: maintain appropriate records, respond to lawful requests, and enforce our terms.
• Service improvement: analyze aggregated usage data to enhance features and user experience.
• Billing support: process LAW119 subscription or platform-access billing for attorney accounts.
• Notifications: send matter, proposal, message, and platform updates by email or optional mobile push according to your preferences, and manage delivery, failure, bounce, complaint, unsubscribe, and suppression records.
• Authentication and preference management: maintain secure sign-in sessions, language settings, and account access controls.
• Cross-language usability: only with the client's express consent, provide a clearly labeled machine-translated preview of the privacy-protected matter summary; attorney proposals and private chat messages are not automatically translated.

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Participating Attorneys: Matter details you submit may be disclosed to attorneys participating in the platform workflow so they can decide whether to respond. Your direct personal contact information is generally withheld until you choose to engage an attorney, but your matter description, category, location, timing, budget, and other details may be visible to multiple participating attorneys and authorized platform personnel before engagement.
• Billing Processors: Necessary billing data for LAW119 subscription or platform-access fees is processed by PCI-compliant third-party processors.
• Authentication, Communications, Verification, and Infrastructure Providers: Providers such as Supabase, Google OAuth or Apple Sign In when enabled, Resend, Twilio for phone verification, Expo, Apple Push Notification service, Firebase Cloud Messaging, Stripe or Stripe Identity for platform-subscription billing or identity verification, Cloudflare Turnstile, Upstash, RackNerd or other hosting and cloud-storage providers, and configured AI providers such as OpenAI or Anthropic may process information needed for secure sign-in, abuse prevention, phone or SMS verification, email and push delivery, storage, notifications, identity checks, machine-translation previews, and LAW119 billing.
• Business Transfers: Information may transfer as part of a merger, financing, reorganization, asset sale, or similar transaction, subject to applicable confidentiality, notice, and legal obligations.
• Legal Requirements: We may disclose information in response to court orders, subpoenas, or as required by applicable law.
• Service Providers: Our technical infrastructure providers, such as hosting and email services, may access necessary data under strict confidentiality agreements.

LAW119 does not routinely monitor substantive attorney-client message content. Platform personnel generally access metadata and may access specific message or attachment content only when reasonably necessary for abuse prevention, fraud investigation, technical support, support-request or problem-report handling, security, or legal compliance.

Before consultation confirmation, document uploads are generally not available. After consultation confirmation, limited document sharing may become available through the platform conversation workflow.

An attorney may upload to LAW119 a copy of an engagement agreement signed outside the platform so it can be stored and the client can acknowledge receipt. LAW119 does not provide the signing service, author those agreements, or become a party to them.

Until you choose to engage a lawyer, please avoid submitting unnecessary highly sensitive details if they are not needed for attorneys to understand the general nature of your matter.

LAW119 may create a machine-translated preview only from the privacy-protected matter summary and only after the client expressly opts in. LAW119 does not automatically translate attorney proposals or private chat messages. Any preview is for convenience, may contain errors, and does not replace qualified interpretation or translation support.

Participating attorneys may have independent duties to prospective clients under applicable professional rules, but LAW119 itself is not your lawyer. Platform use alone does not create attorney-client privilege, and whether a communication is protected may depend on the lawyer involved, the communication itself, and applicable law.

Once you engage a lawyer, that lawyer remains independently responsible for the lawyer's own professional duties, including duties of confidentiality, record retention, and legal representation.

4. Attorney Profiles & Public-Source Information

Participating attorney profiles on LAW119 are limited informational summaries. They may include attorney-submitted practice information, professional contact details, LAW119-selected or attorney-provided official bar-record links, basic license details, and optional law firm or LinkedIn links.

LAW119 may also display informational copies of attorney registration records obtained from state bar associations and other public licensing sources. Public-record information may not be current in real time and does not indicate marketplace participation; attorney-submitted profiles are identified separately.

LAW119 does not guarantee current license status, ongoing good standing, professional competence, quality, or results. For the most current official information about an attorney, please use the relevant public authority directly.

5. Data Security, Account Closure & Retention

We use administrative, technical, physical, and organizational safeguards designed to protect personal information and to support compliance with applicable New York data-security obligations, including the New York SHIELD Act.

• Encryption protections in transit and at rest
• Access controls and authenticated storage systems based on business need
• Periodic review of systems, logs, and security practices
• Risk assessment of third-party vendors with access to personal information
• Incident-response and notice processes where required by applicable law

These safeguards are intended to protect platform data, but they do not make LAW119 part of any attorney-client relationship and are not a promise of attorney-client privilege.

No security method is perfect, and we do not represent that any system is completely immune from unauthorized access, disclosure, or misuse.

Anyone may use the public Privacy Request Center to request access, export, correction, or deletion of eligible personal information. Signed-in clients and attorneys submit through their verified session; people who cannot sign in verify the request by email. Email verification establishes control of that address only, and we may use limited additional verification before disclosing, changing, or deleting protected account data.

Signed-in users may also initiate account deletion through LAW119 account settings. This immediately removes sign-in access and scrubs the active profile, while opening a verified review of associated records, stored files, and applicable service providers. Account deletion does not always require immediate deletion of every historical record. We may retain limited categories where reasonably necessary for legal obligations, dispute handling, security, fraud prevention, backup integrity, or necessary audit records. The written outcome identifies the retained category, reason, and next review date.

Inactive matter records are generally removed from active workflows after 90 days without activity. Attorney registration, verification, billing, security, and compliance records are generally retained for 7 years after an attorney account closes or is terminated. We may keep records longer where required or reasonably necessary for legal obligations, dispute resolution, fraud prevention, backup integrity, or audit needs. When information is no longer needed, we may delete it, de-identify it, or retain only aggregated information.

Cookies, local storage, and browser signals. We use strictly necessary cookies, preference cookies, and, when enabled, analytics cookies to support sign-in, security, language settings, and platform improvement. A signed-in client's draft may be stored encrypted in the account and is ordinarily deleted 30 days after the last save; a temporary fallback may also remain in the current browser. You may clear the draft or browser storage. Because there is no universally accepted Do Not Track standard, LAW119 does not currently respond to DNT signals except where required by applicable law.

Mobile push is optional. You may change notification preferences in LAW119 and may revoke push permission in device settings. We deactivate or remove push tokens when you unregister the device, close the account, a provider reports the token invalid, or the token is no longer needed. We may retain email suppression, unsubscribe, bounce, and complaint records as needed to honor preferences and prevent unwanted delivery. Attorney-supplied agreements and signed copies may be retained as engagement, audit, or legal records; each attorney and client should keep their own complete copy.

6. Changes to This Policy

We may update this Privacy Policy as the platform, vendors, or legal requirements change. We will post the updated policy with a new date. If a change materially affects how we collect, use, or share personal information, we will provide advance notice by email or a prominent platform notice when reasonably practicable and obtain consent where required by law.

7. Contact Us

For privacy-related questions or requests, please contact:

• Privacy Request Center: www.law119.com/privacy/request
• General Contact Form: www.law119.com/contact
• Email: legal@law119.com
• Mailing Address: LAW119 Technologies, Inc., 34-36 Union Street, Suite 205, Flushing, NY 11354-6404
• Platform: LAW119 (www.law119.com)

We aim to respond within a commercially reasonable time and to meet any response timeline required by applicable law.